List of State of Texas Customer Service Representatives is
compiled by the
Survey of Organizational Excellence Group at the University of Texas at
Austin.
To update this information, please email corrections to soe@uts.cc.utexas.edu.
| Name of Organization | firstname | lastname | |
|---|---|---|---|
| Adjutant General's Department | Michael | Blalock | mblalock@gd.state.tx.us |
| Alcoholic Beverage Commission | Claire | Meyers | c.myers@tabc.state.tx.us |
| Angelo State University | Kathleen | Holcomb | kathleen.holcomb@angelo.edu |
| Animal Health Commission | Edith | Smith | |
| Board of Architectural Examiners | Trish | Prehn | trish.prehn@tbae.state.tx.us |
| Board of Barber Examiners | Douglas | Beran | douclas.beran@tsbbe.state.tx.us |
| Board of Chiropractic Examiners | Gary | Cain | |
| Board of Dental Examiners | Jeffry | Hill | jeffry.hill@tsbde.state.tx.us |
| Board of Examiners of Psychologists | Sherry | Lee | |
| Board of Nurse Examiners | Bruce | Holter | bruce.holter@bnexchange.bne.state.tx.us |
| Board of Pharmacy | Kay | Willson | kay.willson@tsbp.state.tx.us |
| Board of Plumbing Examiners | Mary | McCallister | mary.mccallister@tsbpe.state.tx.us |
| Board of Podiatric Medical Examiners | Allen | Hymans | |
| Board of Tax Professional Examiners | Kim | Kenison | kkenison@txbtpe.state.tx.us |
| Board of Veterinary Medical Examiners | Judy | Smith | judy.smith@tbvme.state.tx.us |
| Board of Vocational Nurse Examiners | Ester | Arispe | ester.arispe@bvne.state.tx.us |
| Bond Review Board | Jim | Buie | buie@brb.state.tx.us |
| Children's Trust Fund of TX Council | Letitia | Ames | |
| Comm - Deaf & Hard of Hearing | Doug | Dittfurth | doug.dittfurth@tcdhh.state.tx.us |
| Comm - Law Enforcement Officer S & E | Lilly | Alderete | lillian.alderete@mail.capnet.state.tx.us |
| Comm on State Emerg Communications | Velia | Williams | velia.williams@csec.state.tx.us |
| Commission for the Blind | George | Toone | |
| Commission on Alcohol and Drug Abuse | Denise | Mosel | denise_mosel@toada.state.tx.us |
| Commission on Fire Protection | Lydia | Fluitt | lydia.fluitt@tcfp.state.tx.us |
| Commission on Human Rights | Rhonda | Lane | |
| Comptroller of Public Accounts | Peggy | Fulmer | peggy.fulmer@cpa.state.tx.us |
| Consumer Credit Commissioner | A. Duane | Waddill | duane.waddill@occc.state.tx.us |
| Court Reporters Certification Board | Michele | Henricks | michele.henricks@crcb.state.tx.us |
| Credit Union Department | Harold | Feeney | commissioner@tcud.state.tx.us |
| Department of Agriculture | Susan | Combs | commissioner@agr.state.tx.us |
| Department of Banking | Bob | Bacon | bob.bacon@banking.state.tx.us |
| Department of Criminal Justice | Kathy | Cleere | |
| Department of Economic Development | Michael | West | michaelw@tded.state.tx.us |
| Department of Human Services | Jose' | Saenz | jose.saenz@dhs.state.tx.us |
| Department of Information Resources | Martha | Zottarelli | martha.zottarelli@dir.state.tx.us |
| Department of Insurance | Elaine | Powell | elaine.powell@tdi.state.tx.us |
| Department of Public Safety | Mary | Geil | mary.geil@txdps.state.tx.us |
| Department on Aging | Gary | Jessee | gary.jessee@tdoa.state.tx.us |
| Dept of Housing & Community Affairs | John | Garvin | jgarvin@tdcha.state.tx.us |
| Dept.of Protective & Regulatory Services | Rejan | Giguere | customer@tdprs.state.tx.us |
| Employee Retirement System | Cathy | Flautt | cflautt@ers.state.tx.us |
| Exec Cncl on PT & OT Examiners | John | Maline | john.maline@mail.capnet.state.tx.us |
| Finance Commission of Texas | Randall | James | |
| Fire Fighters' Pension Commissioner | Morris | Sandefer | morris.sandefer@ffpc.state.tx.us |
| Funeral Service Commission | Chet | Robbins | crob@tfsc.state.tx.us |
| Gen. Land Off. & Veterans' Land Board | Terri | Loeffler | terri.loeffler@glo.state.tx.us |
| Health & Human Services Comm | Pat | Down | pat.down@hhsc.state.tx.us |
| Higher Education Coordinating Board | Michael | Collins | collins.me@thecb.state.tx.us |
| Incentive & Productivity Commission | Debbie | Weiss | debbiew@tipe.state.tx.us |
| Interagency Cncl on Early Childhd Intervention | Donna | Samuelson | donna.samuelson@eci.state.tx.us |
| Lamar Institute of Technology | Leigh | Gandy | gandyl@lit-mail.lamar.edu |
| Lamar State College - Orange | Bobbie | Burgess | burgebg@lub002.lamar.edu |
| Lamar State College - Port Arthur | Pat | Pate | Pat.Pate@lamarpa.edu |
| Lamar University - Beaumont | Joann | Russell | russellja@lub002.lamar.edu |
| Mental Health and Mental Retardation | Carolyn | Kuenstler | carolyn.kuenstler@mhmr.state.tx.us |
| Midwestern State University | Mike | Snow | fsnowm@nexus.mwsu.edu |
| Military Facilities Commission | Jerry | Malcolm | jerry.malcolm@mail.capnet.state.tx.us |
| Natural Resource & Conservation Comm. | Jody | Henneke | jhenneke@tnrcc.state.tx.us |
| Office of Public Insurance Counsel | Rod | Bordelon | |
| Office of Public Utility Counsel | Melissa | Caro | caro@opc.state.tx.us |
| Office of the State Pros Attorney | Matthew | Paul | |
| Parks and Wildlife Department | Lydia | Saldana | customer.feedback@twpd.state.tx.us |
| Polygraph Examiners Board | Frank | DiTucci | |
| Prairie View A&M University | Frank | Jackson | frank_jackson@pvamu.edu |
| Public Utility Commission | Sharon | Williams | pucservice@puc.state.tx.us |
| Railroad Commission of Texas | Robert | Heith | publicassist@rrc.state.tx.us |
| Real Estate Commission | Lorie | Deanda | lorie.deanda@trec.state.tx.us |
| Sam Houston State University | Frank | Krystyniak | pin_frk@hsu.edu |
| Savings and Loan Department | Tim | Irvine | irvinet@tsld.state.tx.us |
| Secretary of State's Office | Michael | Burlison | mburlison@sos.state.tx.us |
| Soil and Water Conservation Board | Bobbie | Stephens | bstephens@tsswcb.state.tx.us |
| Southwest Texas State University | Sherri | Benn | sb17@swt.edu |
| State Aircraft Pooling Board | Don | Ramsey | don.ramsey@shield.com |
| State Board for Educator Certification | Stephanie | Korckeck | skorcheck@mail.sbec.state.tx.us |
| State Board of Public Accountancy | William | Treacy | |
| State Commission on Judicial Conduct | Ray | Caballero | |
| State Law Library | Tony | Estrada | |
| State Office of Administrative Hearings | Judith | Mitchell | judith.mitchell@soah.state.tx.us |
| State Office of Risk Management | Gail | McAtee | gail.mcatee@sorm.state.tx.us |
| State Pension Review Board | Rita | Horwitz | rita.horwitz@mail.capnet.state.tx.us |
| State Preservation Board | Rick | Crawford | |
| State Securities Board | John | Morgan | jmorgan@ssb.state.tx.us |
| Stephen F. Austin State University | Kelly | McVay | kcmcvay@sfasu.edu |
| Structural Pest Control Board | Rita | Martinez | rita.martinez@spcbtx.org |
| Sul Ross State University | Patty | Roach | proach@sulross.edu |
| Tarleton State University | Boyd | Collier | collier@tarleton.edu |
| Teacher Retirement System of Texas | Howard | Goldman | howard.goldman@trs.state.tx.us |
| Telecommunications Infra. Fund Brd | Whitney | Sklar | |
| Texas A&M International University | Michelle | Alexander | compactwithtexans@tamui.edu |
| Texas A&M University | Charley | Clark | customerrep@tamu.edu |
| Texas A&M University - Commerce | Larry | Goddard | larry_goddard@tamu-commerce.edu |
| Texas A&M University - Kingsville | Tom | Jackson | kfjb00@tamuk.edu |
| Texas A&M University at Galveston | William | Hearn | hearnb@tamug.tamu.edu |
| Texas A&M University at Texarkana | Richard | Roach | Richard.Roach@tamut.edu |
| Texas A&M University Corpus Christi | Eliot | Chenaux | echenaux@falcon.tamucc.edu |
| Texas Aerospace Commission | John | Paddenburg | jp@tac.state.tx.us |
| Texas Agricultural Experiment Station | Fuller | Bazar | |
| Texas Agricultural Extension Service | William | McConnell | |
| Texas Board of Professional Engineers | Victoria | Hsu | victoria.hsu@tbpe.state.tx.us |
| Texas Building & Procurement Commission | J. | Shook | |
| Texas Cancer Council | Jim | Hurley | tcc@tcc.state.tx.us |
| Texas Commission on Jail Standards | Luz | Lozano | luz.lozano@tcjs.state.tx.us |
| Texas Commission on the Arts | Ricardo | Hernandez | rah@arts.state.tx.us |
| Texas Cosmetology Commission | Angelia | Boyd | angelia.boyd@txcc.state.tx.us |
| Texas Department of Health | Jacquelyn | McDonald | jackie.mcdonald@tdh.state.tx.us |
| Texas Department of Transportation | Shawna | Russell | srusse1@dot.state.tx.us |
| Texas Dept of Licensing & Regulation | Kay | Mahan | kay.mahan@license.state.tx.us |
| Texas Education Agency | Dan | Arrigona | darrigona@tea.state.tx.us |
| Texas Engineering Experiment Station | Sandra | Simpson | s-simpson@tamu.edu |
| Texas Engineering Extension Service | Chuck | Phinney | chuck.phinney@teexmail.tamu.edu |
| Texas Ethics Commission | Becky | Levy | becky.levy@ethics.state.tx.us |
| Texas Food and Fibers Commission | Karen | Reichek | karen.reichek@mail.capnet.state.tx.us |
| Texas Forest Service | Janelle | Overhouse | joverhouse@tfs.tamu.edu |
| Texas Historical Commission | Terry | Colley | terry.colley@thc.state.tx.us |
| Texas Juvenile Probation Commission | Debbie | Garza | debbie.garza@tjpc.state.tx.us |
| Texas Optometry Board | Lisa | Holder | lisa.holder@mail.capnet.state.tx.us |
| Texas Public Finance Authority | Kimberly | Edwards | kedwards@tpfa.state.tx.us |
| Texas Racing Commission | Jean | Cook | jean@txrc.state.tx.us |
| Texas Rehabilitation Commission | Dawn | Bosley | dawn.bosley@rehab.state.tx.us |
| Texas School for Blind & Vis. Impaired | Susan | Houghtling | houghtlings@tsb1.tsbvi.edu |
| Texas School for the Deaf | Twyla | Strickland | twylas@tsd.state.tx.us |
| Texas Southern University | Keffus | Falls | web@tsu.edu |
| Texas State Board of Medical Examiners | Jaime | Garanflo | jaime.garanflo@tsbme.state.tx.us |
| Texas State Library & Archives Comm | Edward | Seidenberg | deputydirector@tsl.state.tx.us |
| Texas State Technical College System | Barbara | Selke-Kern | bselke@tstc.edu |
| Texas Tech Health Sciences Center | Barbara | Cherry | customer.service@ttmc.ttchcs.edu |
| Texas Tech University | Kerry | Billingsley | customer.service@ttu.edu |
| Texas Transportation Institute | Don | Bugh | h-richardson@tamu.edu |
| Texas Veterans Commission | Billy | Green | billy.green@tvc.state.tx.us |
| Texas Water Development Board | Leonard | Olsen | leonard.olsen@twdb.state.tx.us |
| Texas Women's University | Monica | Mendez-Grant | customerrelations@twu.edu |
| Texas Workers' Compensation Commission | Melissa | West | melissa.west@twcc.state.tx.us |
| Texas Workforce Commission | Leslie | Mueller | leslie.mueller@twc.state.tx.us |
| Texas Youth Commission | Patricia | Hayes | patricia.hayes@tyc.state.tx.us |
| The University of Texas - Pan American | Judy | Vinson | javd48A@panam.edu |
| The University of Texas at Arlington | George | Wright | compact@uta.edu |
| The University of Texas at Austin | Linda | Sorber | comments@po.utexas.edu |
| The University of Texas at Brownsville | Olivia | Rivas | rivas@utb1.utb.edu |
| The University of Texas at El Paso | Richard | Padilla | padilla@utep.edu |
| The University of Texas at San Antonio | Ysabel | Trinidad | ytrinidad@utsa.edu |
| The University of Texas of the Permian Basin | James | Kruse | utpbcompact@utpb.edu |
| TX Commission on Private Security | Jerry | McGlasson | mac@tcps.state.tx.us |
| Univ of N. TX Health Science Ctr - Ft Worth | Annette | Tommerdahl | atommerd@hsc.unt.edu |
| University of Houston | William | Munson | |
| University of Houston - Clear Lake | Katherine | Friedrich | friedrich@cl.uh.edu |
| University of Houston - Downtown | Ann | McDonald | mcdonald@dt.uh.edu |
| University of Houston - Victoria | Karen | Haynes | haynesk@vic.uh.edu |
| University of North Texas | Bonita | Jacobs | untcustomerrelations@unt.edu |
| University of Texas at Tyler | Dale | Lunsford | dlunsfor@mail.uttyl.edu |
| UT Health Science Center - San Antonio | Theresa | Chiang | chiangt@uthscsa.edu |
| UT Health Science Center at Houston | Shirley | Mayes | shirley.mayes@uth.tmc.edu |
| UT Health Science Center at Tyler | Rhonda | Scoby | rhonda.scoby@uthct.edu |
| UT MD Anderson Cancer Center | Sherry | Martin | smartin@mdanderson.org |
| UT Medical Branch at Galveston | Richard | Moore | rmoore@utmb.edu |
| UT Southwestern Medical Ctr at Dallas | Ron | Jones | ron.jones@utsouthwestern.edu |
| Veterinary Medical Diagnostic Lab | Lelve | Gayle | lgayle@tvmdl.tamu.edu |
| West Texas A&M University | Gary | Byrd | |
| Wildlife Damage Management Service | Gary | Nunley |
Last Update:
March 06, 2002
Please direct questions and comments regarding this web site to: soe@uts.cc.utexas.edu
School of Social Work at UT Austin
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